1. Introduction

These Terms of Service (“Terms”) govern the use of the Service and establish the legal relationship between the entity using the Service and hansei.app. By using the Service, including the account registration process, the User or Guest confirms that they have read, understood, and accepted the Terms and Privacy Policy, are legally capable of entering into an agreement, and have the authority to act on behalf of the entity they represent. If the User does not agree with the Terms, they should not use the Service. However, they may contact us at [email protected] to discuss potential solutions.

2. Definitions

Unless otherwise indicated, The following capitalized terms have the following meanings: Account – an individual panel for the User to use the Service and/or the Website. Agreement – a subscription agreement between the User and hansei.app, specifying the scope and price of the Service. API – the application programming interface to be integrated with the User’s software. Content – texts, pictures, and other materials published, presented, or sent by the Guest or User on the Website or using the Service. Device – a computer, telephone, smartphone, tablet, or other electronic equipment used to browse web pages. Guest – an entity browsing the Website. Intellectual Property – designations, inventions, utility models, industrial designs, works, and other expressions of creative activity that are the exclusive rights of hansei.app. Licence – a non-exclusive right to personal use of the API and/or the Widget. Link – a hyperlink referring to other websites. Mobile Device – a portable device such as a telephone, smartphone, tablet, or other electronic equipment operating the Website and/or the Service. Notification – a message sent to the User as part of the Service. Other Websites – websites other than the Website. Password – a sequence of at least 8 signs used by the User to access the Account. Privacy Policy – the rules of personal data processing by hansei.app, available at https://hansei.app/privacy. Service – means together the Website, Widget and/or the API (depending on the scope dedicated to a given User pursuant to the Agreement). Terms – means these terms of service available under the following address: https://hansei.app/terms. User – means an entity who owns the Account. Website – means web pages located at hansei.app. Widget – means a Hansei widget that may be implemented to the User’s website. Above mentioned definitions retain their meaning regardless of whether they are expressed in the singular or the plural.

3. General Rules

Use of the Service constitutes full acceptance of the Terms. The Terms apply only to relations between hansei.app and the Guest or User. If the Service and/or Website introduces services provided by other entities, these services will be governed by the regulations of these entities. All entities using the Service and/or Website must use it in accordance with its intended purpose as outlined in the Terms. The Website can be used if the Device meets the following minimum technical requirements:

• has access to the Internet,
• allows the start-up of the one from following internet browsers: (i) Google Chrome, (ii) Opera, (iii) Firefox, (iv) Safari, (v) Microsoft Edge,
• the internet browser version used cannot be older than one year,
• has JavaScript enabled.

Using the API is possible if the following minimum technical requirements are met:

• has access to the Internet,
• has software that enables sending HTTP requests.

Using the Widget is possible if the following minimum technical requirements are met:

• has access to the Internet,
• allows the start-up of the one from following internet browsers: (i) Google Chrome, (ii) Opera, (iii) Firefox, (iv) Safari, (v) Microsoft Edge,
• the internet browser version used cannot be older than one year,
• has JavaScript enabled.

It is recommended to install anti-virus software on the Device or on the Mobile Device.

4. Account

An Account can be set up through the Website by logging in using a Google account or registering with a personal email and Password. You must provide accurate, complete, and current information when creating an Account. Inaccurate, incomplete, or obsolete information may result in immediate termination of your Account. You are responsible for maintaining the confidentiality of your Account and Password and for all activities that occur under your Account. You must notify us immediately of any security breach or unauthorized use of your Account. You may not use a username that is offensive, vulgar, obscene, or infringes on the rights of another person or entity.

5. Communications

By creating an Account, you can opt to receive newsletters, marketing or promotional materials, and other information.

6. Contests, Sweepstakes and Promotions

Any contests, sweepstakes, or promotions (“Promotion(s)”) made available through the Service or Website may be governed by separate rules. If you participate in any Promotions, please review the applicable rules and our Privacy Policy.

7. Subscriptions

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select. At the end of each Billing Cycle, your Subscription will automatically renew unless you cancel it or hansei.app cancels it. You may cancel your Subscription renewal through your Account or by contacting our customer support team at [email protected]. A valid payment method is required to process the payment for your subscription. You must provide accurate and complete billing information. By submitting such payment information, you authorize hansei.app to charge all Subscription fees incurred through your Account to any such payment instruments. If automatic billing fails, an electronic invoice will be issued indicating that you must proceed manually with the full payment within a certain deadline. We reserve the right to refuse or cancel your order at any time for reasons including service availability, errors in the description or price of the service, error in your order, or other reasons. We also reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. Hansei.app is not responsible for any additional fees, including taxes, imposed by the relevant authorities of the country in which the person submitting an order resides. Payment of these additional fees remains the responsibility of the person submitting the order.

8. Fee Changes

Hansei.app may modify Subscription fees at any time. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. Hansei.app will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

9. Refunds

Except when required by law, paid Subscription fees are non-refundable.

10. Content

Our Service and Website allow you to post, link, store, share, and make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post, including its legality, reliability, and appropriateness. By posting Content, you represent and warrant that you own it and/or have the right to use it and grant us the rights and license as provided in these Terms, and that the posting of your Content does not violate any rights of any person or entity. You retain all of your rights to any Content you submit, post, or display on or through the Service, and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts. However, by posting Content, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content. Hansei.app has the right but not the obligation to monitor and edit all Content provided by Users. The Guest and User assume full liability for the Content. In particular, the User is obliged to join on the part of hansei.app’s proceedings pending on the initiative of third parties in the field of protection of their intellectual property rights and to release hansei.app from all claims of persons authorized in this respect.

11. Prohibited Uses

The Service or Website should only be used for lawful purposes and in accordance with these Terms. You agree not to use the Service or Website:

• in violation of any applicable national or international law or regulation,
• to exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content or otherwise,
• to send, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation,
• to impersonate or attempt to impersonate any User, or any other person or entity,
• in a way that infringes upon the rights of others, or is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity,
• to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Service or Website, or which, as determined by us, may harm or offend Users of the Service or Website or expose them to liability.

Additionally, you agree not to:

• te in a way that could disable, overburden, damage, or impair the Service or Website or interfere with any other party’s use of the Service, including their ability to engage in real time activities through the Service or Website,
• use any robot, spider, or other automatic device, process, or means to access the Service or Website for any purpose, including monitoring or copying any of the material on the Service or Website,
• use any manual process to monitor or copy any of the material on the Service or Website or for any other unauthorized purpose without our prior written consent,
• use any device, software, or routine that interferes with the proper working of the Service or Website,
• introduce any viruses, trojan horses, worms, logic bombs, or other material, which is malicious or technologically harmful,
• attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service or Website, the server on which the Service or Website is stored, or any server, computer, or database connected to the Service or Website,
• attack the Service or Website via a denial-of-service attack or a distributed denial-of-service attack,
• take any action that may damage or falsify the rating of hansei.app,
• otherwise attempt to interfere with the proper working of the Service or Website.

12. Service Providers

We may use third-party service providers to monitor and analyze the use of our Service and Website.

OpenAI

We utilize OpenAI’s API to provide the Service. By using the Service, you agree to OpenAI’s Terms of Usage.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service and Website. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:  https://policies.google.com/privacy?hl=en. We also encourage you to review the Google’s policy for safeguarding your data:  https://support.google.com/analytics/answer/6004245.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information on what type of information Microsoft Clarity collects, please visit the Terms of Use page:  https://clarity.microsoft.com/terms

Facebook Pixel

We use Facebook Pixel to retarget our audience. The Facebook pixel is a small piece of JavaScript code that an administrator of a Facebook ad account adds to their website in order to optimise their ads, report on conversions across devices and create Custom Audiences of website visitors to use in Facebook ads.

Sentry

We use Sentry for logging and error reporting. For more information on what type of information Sentry collects, please visit the Terms of Use page:  https://sentry.io/terms.

13. Intellectual Property

The original content, features, and functionality of hansei.app are owned exclusively by its licensors. These aspects are under full protection by copyright laws. Our trademarks, logos or brand features should not be used in conjunction with any product or service without prior written consent from hansei.app. Users and guests do not gain any rights to any Intellectual Property through using the service. Unauthorized uses of the Intellectual Property, including uses beyond personal use as specified in Article 23 of the Act of February 4, 1994 on Copyright and Related Rights, is strictly prohibited. A user only acquires the License to use the service under their purchased Subscriptions. This License is non-transferable, revocable, non-exclusive, and is granted for the duration specified in the Subscription terms. Users are not allowed to sublicense. The License use is only granted in the following forms of exploitation:

• subscribing and installing the Service on the User’s website and/or software,
• using the Service to serve the customers of the User.

The User shall not modify, reverse engineer, decompile, disassemble or attempt to derive source code from Service or the Website or any portion thereof. The User is not entitled to create and/or publish APIs or otherwise proxying access to the Service or the Website nor is allowed to use the Service or the Website in an automated manner (that is by machine or computer program).

14. Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted with the use of the Service or on the Website infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity. If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright Infringement, please submit your claim via email to [email protected], with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”. You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service or Website on your copyright.

15. DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

• an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest,
• a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work,
• identification of the URL or other specific location on Service where the material that you claim is infringing is located,
• your address, telephone number, and email address,
• a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law,
• a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our Copyright Agent via email at [email protected].

16. Error Reporting and Feedback

Hansei.app strives to support the Guests and Users in resolving their issues related to the functioning of the Service, as well as undertakes actions to improve the quality of the Service’s functioning and the provision of the Service based on the comments submitted by these entities. You may provide us directly at [email protected] with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) hansei.app may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) hansei.app is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant hansei.app and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

17. Links to Other Websites

Our Service and/or Website may contain links to other websites that are not owned or controlled by hansei.app. Hansei.app has no control over, and assumes no responsibility for the content, privacy policies, or practices of any other websites. We do not warrant the offerings of any of these entities/individuals or other websites. YOU ACKNOWLEDGE AND AGREE THAT HANSEI.APP SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY OTHER WEBSITES. WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY OTHER WEBSITES THAT YOU VISIT.

18. Disclaimer of Warranty

THE SERVICES ARE PROVIDED BY HANSEI.APP ON AN “AS IS” AND “AS AVAILABLE” BASIS. HANSEI.APP MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK. NEITHER HANSEI.APP NOR ANY PERSON ASSOCIATED WITH HANSEI.APP MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER HANSEI.APP NOR ANYONE ASSOCIATED WITH HANSEI.APP REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. HANSEI.APP HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

19. Limitation of Liability

Hansei.app shall not be liable for the consequences of complying with the content of tips, articles or other publications on the Website or the Service, including the content provided by the AI computer. You acknowledge that the AI computer that provides the content in the Service and/or the Website is not the expert and may be mistaken and you cannot rely on its answers or advice. In particular it cannot replace any professional recommendation. Hansei.app shall not be liable to the customers of the User for the use of the Service and the Content provided by the Service to the User’s customers. Hansei.app shall not be liable for the consequences of installing or sending any malicious software, phishing or any other practises undertaken by other entities to the Service. Hansei.app shall not be liable for any breaks in the operation of the Service. Hansei.app shall not be liable for the consequences of phenomena known as force majeure, including in particular power outages, fires, atmospheric phenomena, wars, riots, strikes and other similar events that are not affected by hansei.app. EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD HANSEI.APP AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THESE TERMS AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF HANSEI.APP HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF HANSEI.APP, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

20. The Guest’s/User’s Liability

The User is entirely responsible for any authorized or unauthorized distribution of content available on the Website or the Service, especially regarding Intellectual Property. This responsibility includes releasing hansei.app from any claims related to such distribution. The User is solely accountable for any Content published, presented, sent, or otherwise provided during the use of the Service to the User’s customers.

21. Service breaks

Hansei.app does not guarantee continuous access to the Service or the Website. We reserve the right to pause the operation of the Website, the Service, or certain functionalities. If a pause is planned, we will notify users by posting information on the Website or via the email provided when setting up the Account at least 3 days before the planned interruption. In case of unexpected interruptions, we will immediately notify users in the same manner. Acceptance of these terms also implies acceptance of the fact that the Services may not be 100% reliable.

22. Personal Data Protection and Security

Hansei.app processes personal data with due diligence and ensures adequate technical and organizational security measures. Detailed information about personal data protection can be found in the Privacy Policy. We are also not liable for the content and personal data protection rules on other websites, including those linked from our site. We recommend reading the privacy policies of other websites before using them, especially before posting personal data or other essential information.

23. Termination

We may terminate or suspend your Account and ban access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms. If you wish to terminate your Account, you may simply discontinue using Service. All provisions of Terms which, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

24. Governing Law

These Terms shall be governed and construed in accordance with the laws of India without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

25. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

26. Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically. Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently, so you are aware of any changes, as they are binding on you. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service. In case of any discrepancies between these Terms and the Agreement (if concluded), the provisions of the Agreement shall be applicable. The aforementioned sentence refers also to the amendments of these Terms introduced in the Agreement.

27. Waiver And Severability

No waiver by hansei.app of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of hansei.app to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.28. Acknowledgement

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

29. Contact Us

If you wish to contact us at any time, please send an email to: [email protected]